SHIPPING
- All orders will ship within two business days, except during holiday periods. You will receive your shipment notification once your order has left our warehouse.
- All orders will be shipped from Los Angeles, CA.
- Transit times vary based upon your location.
- Standard orders are shipped via US Postal Service. Express, and Air orders are shipped via UPS.
- All orders to Alaska, Hawaii, Puerto Rico, Virgin Islands, military addresses or PO Boxes will be delivered via US Postal Service.
- To track orders using Standard shipping, please check the USPS tracking page.
- To track orders using Expedited shipping, please check the UPS tracking page.
RETURNS
If within 30 days of delivery you change your mind and the garment is:
- Unworn
- Still in its original packaging
- Unwashed
- With its original tags attached
Then we’ll be happily refund you less any shipping charges.
Please allow 14 days for us to process your return once your item(s) arrive at our warehouse. We can only process refunds onto the original card that the purchase was made on.
Please fill out this return information form to ensure a safe and prompt return or exchange.
You’re responsible for paying the shipping charges of getting the items back to us.
If your items arrived damaged or you did not receive what you ordered, please contact Customer Service for help.
It is important that you return them to us in the same condition that you received them to ensure a refund.
Send all returns to:
Reckon Underwear
735 E 12th St #301
Los Angeles, CA 90021
